Unite & optimize your workforce

Elevate your staffing efficiency with ServiceGaps — a smart platform that connects employers with temporary workers in the tourism industry, making shift management seamless and reliable.

Designed to support industries that rely on flexible, temporary staffing, including:

About Us

Revolutionizing Scheduling
in the Service Industry

ServiceGaps is built to solve a critical problem: the staffing challenges faced by businesses that rely on flexible, temporary workers. Instead of dealing with last-minute scheduling issues and employee shortages, employers can now:

✔
Create structured, efficient shift calendars.

✔
Let employees claim or swap shifts in real time.

✔
Track costs effortlessly across schedules.

Coming Soon

💡 We’re in the early stages of development, but the vision is clear: a smarter, more connected workforce for industries that depend on temporary staffing.

Benefits & Features

Workforce management
made easy

Discover the transformative impact of a unified shift scheduling platform. With ServiceGaps, benefits aren’t features – they’re game-changers for your business.

Collaborative Scheduling

Shared group calendar for seamless shift management and updates.

Real-Time Shift Claims

Claim open shifts or swap with coworkers instantly (with approvals).

Transparent Earnings

Transparent earnings and shared bonuses to boost teamwork.

Dynamic Shift Coverage

Automated replacements to reduce last-minute staffing gaps.

Cost & Wage Tracking

View total wages per shift, week or more to help optimize scheduling.

Easy Communication

Keep coworker and employer contact details in one place.

Solve staffing issues with clarity

Easily create, manage, and share your staff calendar, as well as updates and special requests.

Dynamic, real-time shift rescheduling

Empower your employees with shift swapping and rescheduling while retaining control over processes such as approvals and special wage changes.

From Our Research

Industry Report on Workforce Management

"Service gaps create inefficiencies across many industries. A platform that allows businesses to dynamically fill those gaps could significantly reduce revenue losses caused by unfilled shifts."

HR Trends & Staffing Insights, 2024

"Workforce flexibility is now a competitive advantage. Employers who streamline scheduling and offer workers more control over shifts tend to see higher retention rates and improved productivity."

Freelance & Gig Economy Report, 2023

"The gig economy continues to grow, and demand for smarter workforce solutions is increasing. A tool that allows businesses to plan and fill shifts efficiently is a necessary evolution."

Frequently Asked Questions

Oh, well since you asked...

What is ServiceGaps?

ServiceGaps is a workforce scheduling platform designed for businesses that rely on flexible, temporary staffing, like hotels, restaurants, and event companies. It helps employers manage shifts efficiently and gives employees control over their schedules with shift claiming, swapping, and real-time availability.

How does shift scheduling and coverage work?

Employers set up a group calendar where shifts are posted. Employees can:
✅ View assigned shifts in real-time.
✅ Claim open shifts if they’re available.
✅ Swap shifts with coworkers (pending approval from the employer).
This ensures shifts get filled quickly and businesses stay fully staffed.

Can I control who sees my company’s schedule?

Yes! Each company has its own private shift calendar, and only employees added by the employer can access it. This keeps scheduling organized and prevents mix-ups between different businesses.

How do employees get paid?

ServiceGaps is a scheduling tool, not a payroll processor, so wages are still paid directly by the employer. However, the platform calculates total expected earnings, so employees can track their hours and estimated pay before payday.

How do performance-based rewards and bonuses work?

Employers can set team-based bonuses or individual performance incentives, rewarding employees who take extra shifts, cover last-minute gaps, or contribute to the team’s success. This encourages a collaborative work environment instead of a competitive one.

Is ServiceGaps free to use?

ServiceGaps is currently in development, and early adopters can try it for free. As new features roll out, there will be different pricing plans for businesses based on team size and scheduling needs.

How secure is my data?

ServiceGaps is built with data privacy and security in mind. Employee and company information is stored securely, and only authorized users can access schedules and wage tracking.